John Ball, who has recently been appointed Deutsche Bank's Global Head of Sales, Cash Management Financial Institutions within Global Transaction Banking, discusses his new role and the importance of supporting the Eurogiro community.

John Ball, based in London, is the Global Head of Sales, Cash Management Financial Institutions within Global Transaction Banking at Deutsche Bank

After relocating to London from Hong Kong where he was Deutsche Bank's Asia Head of Cash Management Sales, John is now responsible for overall client relationship management globally - Americas, Europe, Asia, Middle-East and Africa - heading new business development across the full range of cash management products for all regions. 

What is Deutsche Bank's position on Eurogiro ?
Deutsche Bank is fully committed to Eurogiro and its unique global community. Eurogiro provides unrivaled reach for payments around the globe. Additionally, Eurogiro is known as a highly innovative company as it introduced services such as bulk payments processing over 20 years ago and more recently offers SMS advising for payments.

What is the current state of the industry and what are the industry challenges ? 
2011 was a very challenging year, mainly due to three major issues: the European sovereign debt crisis and the future of the euro, credit tightening as banks respond to Basel 2.5 requirements and the increased regulatory demands on the industry. Clients based in different regions are citing the same concerns as these challenges are global.

How has the transaction banking and payments business fared ?
The transaction banking business has grown in importance during the crisis as it is a stable business. However, it remains an area that demands scale and efficiency. Therefore, institutions need to decide whether they will make the necessary investments themselves or whether they will form partnerships with providers like Deutsche Bank. In anticipation of continued success and increased volumes Deutsche Bank constantly invests in the performance and stability of our systems to remain a market leader. Deutsche Bank solidifies its position as a leading cash management provider through sustained focus on delivering outstanding quality and solutions that provide tangible results to clients in terms of generating new revenues, reducing costs and mitigating risks.  

How do you see a company such as Eurogiro positioned in the current environment ?
Eurogiro is known in the industry as a highly efficient company offering network services for payments. The crisis has proven this type of transactional business to be very stable, generating steady and reliable income streams. Combined with the global reach that its network can offer, a company such as Eurogiro seems to be well positioned to cope with today's industry challenges.

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