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10 Eurogiro News
Up Close with Deutsche Bank’s John Ball
John Ball, who has recently been appointed Deutsche Bank’s Global Head of Sales, Cash
Management Financial Institutions within Global Transaction Banking, discusses his new role
and the importance of supporting the Eurogiro community
After relocating to London from Hong Kong
where he was Deutsche Bank’s Asia Head
of Cash Management Sales, John is now
responsible for overall client relationship
management globally - Americas, Europe,
Asia, Middle-East and Africa - heading new
business development across the full range
of cash management products for all regions.
What is Deutsche Bank’s position on
Eurogiro?
Deutsche Bank is fully committed to Eurogiro
and its unique global community. Eurogiro
provides unrivaled reach for payments around
the globe. Additionally, Eurogiro is known as
a highly innovative company as it introduced
services such as bulk payments processing
over 20 years ago and more recently offers
SMS advising for payments.
What is the current state of the industry
and what are the industry challenges?
2011 was a very challenging year, mainly
due to three major issues: the European
sovereign debt crisis and the future of the
euro, credit tightening as banks respond
to Basel 2.5 requirements and the increased
regulatory demands on the industry.
Clients based in different regions are citing
the same concerns as these challenges are
global.
How has the transaction banking and
payments business fared?
The transaction banking business has grown
in importance during the crisis as it is a
stable business. However, it remains an area
that demands scale and efficiency. Therefore,
institutions need to decide whether they
will make the necessary investments them-
selves or whether they will form partner-
ships with providers like Deutsche Bank.
In anticipation of continued success and
increased volumes Deutsche Bank constantly
invests in the performance and stability of our
systems to remain a market leader. Deutsche
Bank solidifies its position as a leading cash
management provider through sustained focus
on delivering outstanding quality and solutions
that provide tangible results to clients in terms
of generating new revenues, reducing costs
and mitigating risks.
How do you see a company such as
Eurogiro positioned in the current
environment?
Eurogiro is known in the industry as a highly
efficient company offering network services
for payments. The crisis has proven this
type of transactional business to be very
stable, generating steady and reliable income
streams. Combined with the global reach
that its network can offer, a company such as
Eurogiro seems to be well positioned to cope
with today’s industry challenges.
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John Ball, Global Head of Sales, Cash
Management Financial Institutions
Eurogiro continues to expand its member support in
Asia-Pacific
Veteran senior payments banker, Gene Gutierrez joins the Eurogiro Asia Pacific team
With the focus on growing and developing
the Asia Pacific Eurogiro community and
payments corridor connections, Eurogiro is
pleased to welcome Gene Gutierrez,
Director, Customer Relations in Asia Pacific,
as a member of the Eurogiro team.
Gene will provide business development
support for Eurogiro members, as well
as developing new member relationships
across the Asia Pacific region. Gene will be
based in Manila, Philippines and will report
to Juanita Woodward, Executive Director,
Asia Pacific, domiciled in Singapore.
Gene brings over 20 years of experience in
the banking and global payments industry
to the Eurogiro community, with senior
roles in relationship management, product
management and development. His experi-
ence includes roles at Wells Fargo Bank,
Citibank, Bank of New York, Diners Club,
Xoom, and Trans-Fast.
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Gene Gutierrez, Director Customer
Relations Asia Pacific within Eurogiro